ARTICLE 1: PRODUCT INFORMATION AND CHARACTERISTICS
The products from La Mamounia Store that are available for sale on this Website are those that appear on the Website : https://www.mamounia.com/fr/les-boutiques/la-boutique-mamounia.html. Each product is accompanied by a photograph of it, its name, its description, its unit price and the quantity to choose. This data (characteristics) is established with the greatest care and precision in accordance with the technical standards of the market. For further information about a product or another detail that does not appear on the product page, the Client can contact our customer relations service at this e-mail address: firstname.lastname@example.org.
ARTICLE 2: CONFORMITY AND LIABILITY
ARTICLE 3: APPLICATION AND OPPOSABILITY
Any order placed by Clients implies their unreserved acceptance and full and complete adhesion to these General Sales Conditions. Thus, Clients acknowledge that they have read the General Sales Conditions before placing the order. Therefore, these General Sales Conditions only apply for orders placed on the Website. The Mamounia Store reserves the right to be able to modify these General Sales Conditions at any time. In this case, the new Conditions will apply to any new order, as well as all the operations in progress, from the date on which they were brought to the attention of Clients by whatever means. These General Sales Conditions are valid as of their publication on the Website. From this date onwards, they cancel and replace all earlier versions of these Conditions. The Client declares that it has the legal authority, in accordance with article 03 and following of the Dahir which forms the code of obligations and contracts, for contracting and using the Website in accordance with the Website’s General Conditions of Sale and Use. These General Sales Conditions take precedence over any other document issued by the Client, in particular its Purchasing Conditions, unless the prior and explicit agreement of the Mamounia Store has been obtained. The fact of the Mamounia Store not laying claim to the Contract and/or these General Sales Conditions at a given time may not be interpreted as a refusal to lay claim to them at a later date.
ARTICLE 4: PROCEDURE FOR PLACING ORDERS AND AVAILABILITY
ARTICLE 5: PAYMENT METHODS AND PRICE
ARTICLE 6: DELIVERY
Unless the products are unavailable or in the event of exceptional circumstances, the Clients online purchase order placed on the Website will be shipped to the delivery address which they provided in the order form within the timescale indicated in the shipping confirmation. Any incorrect or incomplete delivery address may result in delivery difficulties: additional delay, delivery to an address other than the one agreed, or even reshipping of the Client’s order. Clients undertake to communicate the correct and complete information to us with regard to the delivery address. Clients do not become the owner of the products of their purchase order until the total amount of the order, including shipping costs, have been paid in full. Clients’ orders are shipped by our partner DH within 10 days. Clients will be informed of any order that has not been shipped before the shipping deadline; they may choose to continue with their order for a new shipping date or cancel their order. An email informing them of this will be sent to them. We recommend that once the order has been shipped, Clients verify the conformity of the product(s) ordered.
ARTICLE 7: RETURN OF GOODS – WITHDRAWAL
ARTICLE 8: PRIVACY
ARTICLE 9: ARCHIVING OF THE CONTRACT
All of the data concerning the contracts concluded on our Website (General Sales Conditions in force on the day of this order) is archived for a period of 10 years. Clients can always request a copy of their archived contract from our customer service. The requests must be sent by email to : email@example.com or by mail to Avenue Bab Jdid – 40 040 Marrakesh – Morocco.